There are several ways to get tech support at JMU. If you're not sure where to start, Ask the Library.
Who do I contact if I have questions about computer hardware, network connection, or my JMU e-ID and password?
Who do I contact if I have questions about Canvas or Webex?
What software is available for JMU Students?
Where can I get downloads or plug-ins to ensure online course content can display on my computer(s)?
- Adobe Acrobat Reader: to display PDF files properly.
- VLC Media Player: to display any video that is in QuickTime, RealPlayer, or Windows Media Player formats.
Where do I get Respondus Lockdown Browser?
What if I want help with research and finding sources?