This guide was updated until June 30, 2021. Some of the content may be outdated starting in July 2021. We will redirect pages to current/updated content as we are able.
Zoom is one of the synchronous conferencing platforms licensed by JMU.
JMU faculty & staff need to log in with their JMU eID, password & Duo to access Zoom at JMU. Follow the steps that apply to you:
If you have a personal Zoom account connected to your @jmu.edu email address (or a @dukes.jmu.edu address), you must transfer that account to JMU’s license:
If you never had a personal Zoom account, follow these steps to activate your JMU account with Zoom:
If you haven't used Zoom yet, activate your JMU Zoom for Education license by selecting Sign In - Configure Your Account. See 1 on the screenshot below. Sign in with your JMU eID, password & Duo.
If you already hold a Zoom license tied to your JMU email, your profile & scheduled meetings will transfer to our enterprise license after you select Sign In from https://jmu-edu.zoom.us. See the 1 on the screenshot below. Please note: If you plan to use breakout rooms in Canvas, you will need to make sure your JMU Zoom account at jmu-edu.zoom.us has been edited with the Breakout Room option. Read ON in the next step about your Zoom account settings!
Once you sign in, you may want to update your profile picture, name, etc. on Zoom. You can also adjust personal settings on this page (see arrows on screenshot below), including virtual backgrounds, closed captioning, polls, and more.
If you already had Canvas open, you may need to refresh your browser for the new settings to become active. Zoom should now be available within your course in the left menu.
Select Zoom within your Canvas course. Select Schedule a New Meeting. See 2 & 3 on the screenshot:
A new window will open. You can add course details. If the class meeting will recur, click the checkbox for Recurring Meeting & select the times for your course. See the arrow on the screenshot:
Scroll to the bottom of that page and adjust settings for the course meeting (see screenshot below). We highly recommend selecting these checkboxes in the settings:
After clicking Save, your course meeting will be available to you and your students.
You may want to share Polls prior to class. See the arrows on the screenshot below. Find more info on Polls on the Polling page from Zoom.
Go to your Canvas course. Click the Zoom link on the left menu. You'll see all of your meetings within Zoom, including meetings not related this class (your students in this class will not see the meetings not related to this class). If you want to see only course meetings, use the checkbox to Show my course meetings only. When ready, click Start. See 5 on the screenshot:
After clicking Start, the Zoom website will launch & may ask you to download Zoom. Click Open zoom.us. See the arrow on the screenshot:
Now you'll see the Zoom program. Click Join with Computer Audio. See the arrow on the screenshot:
You may want to record your course meeting. The Record button is in the menu at the bottom of the screen. You'll see 2 options: Record on this Computer & Record to the Cloud. See 6 on the screenshot below. Saving the recording to the cloud via Zoom will allow you & your students to find the recording within Canvas for 60 days, without you manually uploading the video after class. Due to an institutional storage limit, your Zoom recordings will be automatically deleted 60 days after they were created. If you want alternate ways to keep recordings longer than 60 days, see the Zoom Cloud Recording Storage guide from JMU IT.
After class is over, you and your students will be able to access your recordings in Canvas under the Zoom Cloud Recordings tab after the video processes. See the arrow on the screenshot:
Step 1. Configure your account
If you haven't used Zoom yet, configure your JMU Zoom license account settings. If you've already configured your account, move on to step 2.
Step 2. Activate breakout rooms
Go to Zoom Settings. Go to In Meeting (Advanced). Toggle ON the Allow host to split meeting participants into separate, smaller rooms setting. Check the Allow host to assign participants to breakout rooms when scheduling setting, as shown in the screenshot:
Step 3. Decide the type of breakout room to use
You have 4 options for breakout rooms (click one to jump to instructions):
First, ensure your students are using their JMU accounts in Zoom. For breakout rooms to work, students must be using Zoom with their dukes.jmu.edu email address. Please note: Make sure to turn on Always show meeting control toolbar in your account settings, for students to join a breakout room.
Then, create or schedule a Zoom meeting. Click the Breakout Rooms option in the control panel. Enter the number of breakout rooms you want to create. You will see automatic or manual options. Choose Automatically if you want the breakout rooms to be created randomly and automatically, then click the Create Breakout Rooms button, as in the screenshot below:
Please note: Students will also need the updated Zoom desktop/mobile client on a computer or a phone to be able to join a Breakout Room or choose to join with the Web portal.
Optional: You can make a Teaching Assistant or Team Teacher a host. Hover your mouse over the name of the person in the participants' list, click Make Host.
Once you're viewing the Breakout Rooms panel, you can assign participants to rooms and set a timer. You can also Recreate breakout rooms, or Add new rooms. See screenshot:
If you've scheduled recurring meetings, pre-assigned breakout rooms will work only if applied to all meetings in the recurrence. You cannot edit a single meeting in the recurrence and apply a unique pre-assignment.
To pre-assign students to breakout rooms, first download this template from Zoom. Use it to create a csv file with your class roster (using @dukes.jmu.edu accounts). Then, create/schedule a Zoom meeting. In Meeting Options, check the Breakout Room pre-assign option. Select Import from csv. Upload the csv file you prepared. See screenshot:
The screen will look like the below screenshot. Click Save.
When the meeting starts, activate breakout rooms with the Control Panel. They will have pre-assigned participants in place. You can assign new participants or non-pre-assigned participants to existing rooms, as in the screenshot below:
You can Broadcast a message to all breakout rooms or set a timer to end the session.
If both the host (you) and all participants (students) are using the Zoom desktop software or the Zoom mobile app (iOS or Android), version 5.3.0 or later, you can allow participants to choose breakout rooms. The proper version of the desktop software or mobile app can be downloaded from https://zoom.us/download2. Students will not be able to self-select their breakout rooms with the web browser version of Zoom.
To allow students to choose breakout rooms without pre-assigned rooms:
For questions about breakout rooms, see more information from Zoom on using breakout rooms or visit Utilizing Breakout Rooms.
You can see what your students see by going to Settings and then selecting Student View on the right side of the screen. See arrow in the screenshot:
Navigate back to the Zoom page in Canvas and you'll see what a student sees, which will be a button to Join the meeting. See the arrow in the screenshot below. Students will also have access to Cloud Recordings. Click Leave Student View when done.
JMU Libraries provides additional training for teaching and learning with Zoom.
If you’ve already used Zoom but want to know more, we recommend one of the top 10 training resources from Zoom.com:
Zoom provides information on how to configure video settings for Mac, Windows, Linux, Android, and iOS. Scroll down on this page and choose your operating system for video configuration instructions.
One way that you can prevent most zoom-bombing behavior is to adjust this security setting:
More information about managing student behavior in Zoom sessions can be found on our Managing Student Behavior page.