LIS Virtual Services Guide: Canvas/Learning Tech Support

2023-2024 Operating Hours
SUN 3-9 | M-TH 8-9 | FRI 8-5 | SAT CLOSED

• Users having issues with Canvas, Respondus, illumira, CampusPress, or any other learning based software/program should be referred to contact staff in Learning Technology Support (LTS)
  • refer users to this webpage for helpful links and basic troubleshooting; users with more complex questions should be referred to contact staff directly either by phone or email

• LTS staff can be reached by phone or email at:
  • LIDdesk@jmu.edu
  • 540-568-6799 (option 2)

• For students & faculty
  • Canvas
  • Respondus Monitor & LockDown Browser
  • Teach with Canvas
  • CampusPress, WordPress, and Omeka
  • illumira Video Hosting
  • Scholarly Commons