Research Guides: Library and Information Services: Library Services Supervisors

Support Forms

Tech Support Portal
Best route for support: Request Help - Teaching & Learning - Libraries General Technical Question - Ask a Question
Incident Report Form
Room Scheduler

Service Point Procedures

Shift Check Lists

Guest Wireless Access

Current Guest Wireless Credentials:

Username: askthelibrary@jmu.edu

Password: 114502
Expires: Thursday, 18 December 2025, 6:32 PM

Be sure they are connecting to the "JMU Visitors" network. You will confirm photo ID and sign users in using the same clipboard and process you would for the yubikeys.

Employee Resources

Safe Zone
Check here for info about upcoming workshops, member list, and JMU & community LGBTQIPA+ resources.
JMU Part-Time Employee Tuition Waiver
Must have worked 1000 hours to be eligible. Reach out to your supervisor with any questions.
Reporting Harassment, Discrimination, and Retaliation

Alma & Circulation

ALMA Login Page

Placing Holds for Community Borrowers

Registering New Users

Registering New Users Guide
Detailed instructions for creating new patrons
Non-JMU Patron Guide
Use this guide to make patron identifier
Non-JMU New Patron Application
You can find copies already printed in the designated location in each library. If you need extras you can print from here.