Research Guides: Library and Information Services: Library Services Supervisors

Support Forms

Tech Support Portal
Best route for support: Request Help - Teaching & Learning - Libraries General Technical Question - Ask a Question
Incident Report Form
Missing, Claims Returned, and Fine Appeals Form
Request a Consultation
Request an Instruction Session

Contact Information

JMU Library Staff Directory

Quick Links

Shift Check Lists

Helpful Documents

Guest Wireless Access

Current Guest Wireless Credentials:

Username: askthelibrary@jmu.edu

Password: 654801
Expires: Thursday, April 10, 2025 at 9:17pm

Be sure they are connecting to the "JMU Visitors" network. You will confirm photo ID and sign users in using the same clipboard and process you would for the yubikeys.

Alma & Circulation

ALMA Login Page

Placing Holds for Community Borrowers

Registering New Users

Registering New Users Guide
Detailed instructions for creating new patrons
Non-JMU Patron Guide
Use this guide to make patron identifier
Non-JMU New Patron Application
You can find copies already printed in the designated location in each library. If you need extras you can print from here.

Service Point Procedures

Employee Resources

Safe Zone
Check here for info about upcoming workshops, member list, and JMU & community LGBTQIPA+ resources.
JMU Part-Time Employee Tuition Waiver
Must have worked 1000 hours to be eligible. Reach out to your supervisor with any questions.
Reporting Harassment, Discrimination, and Retaliation

Library and Information Services Staff

- Carolyn Schubert: Interim Head of Library and Information Services; Associate Dean for Academic Engagement
schubecf@jmu.edu

- Andrew Evans: Student & System Coordinator
evansam@jmu.edu

- Becca Blair: Library Services Coordinator
blairrl@jmu.edu

- Bri Eagle: Virtual Reference Coordinator
eaglebg@jmu.edu

- Noah McQueen: Evening Services Coordinator
mcqueege@jmu.edu

- Kayleigh Bishop: Evening Services Coordinator
bishopkj@jmu.edu