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2020-21 COVID-19 Guide to Hybrid & Online Teaching at JMU

Managing student behavior in online or hybrid classes

Note: This guide was updated until June 30, 2021. Some of the content may be outdated starting in July 2021. Some pages in this guide will redirect you to more current/updated content on the JMU Libraries website. Visit our new Guide to Online Teaching. 

For information on student behavior expectations, visit the Standards of Conduct & Policies section of the JMU student handbook. To report a violation of the Standards of Conduct & Policies, contact OSARP.

If you encounter disruptive behavior during an online class, you have a number of options in Zoom and Webex, outlined below.

Quick Zoom Help

Zoom has a number of options for managing participants during a meeting:

  • Mute the participant’s audio
    • Click on the Participants icon in the Zoom window
    • Locate the individual you wish to mute
    • Click on the microphone icon to mute them
    • Note: muting all participants is the quickest way to silence disruptive behavior. To do so, click on the participants icon and click Mute All
  • Disable the participant’s video
    • Click on the Participants icon in the Zoom window
    • Click on the individual participant name
    • Click more and select Stop Video
  • Remove a participant
    • Click on the Participants icon in the Zoom window
    • Click on the participant you want to remove and click more next to their name
    • Click Remove from the list

Quick Webex Help

Webex has a number of options for managing participants during a meeting:

  • Mute the participant’s audio
    • To mute or unmute specific people, go to the Participants panel, find their name, and click Mute using the microphone icon.
  • Disable the participant’s video
    • From the Participants panel, the host can right-click on a particular user and select Stop Video to turn off that user's video stream.
  • Remove a participant
    • From the Participants panel, the host can right-click on a particular user and click Remove From Meeting

Note: This guide was updated until June 30, 2021. Some of the content may be outdated starting in July 2021. Some pages in this guide will redirect you to more current/updated content on the JMU Libraries website. Visit our new Guide to Online Teaching. 

Find more topics in this guide on the A-Z Page List or in the menu.